All items listed in our online store are also for sale in our physical store front. While we aim to maintain a healthy stock level at all times and keep our current stock levels updated online, occasionally items may sell from our physical shop front and thus become out of stock. An item may occasionally be purchased online that has recently sold out through our store front and not yet been updated in our online shop. In the case of such occurrences we would be sure to notify the buyer/order affected and issue a refund for the out of stock item(s).
We ship using the best available option for your order, using reputable postal / freight services. We use Australia Post for most orders. Great care is taken in packaging orders to ensure they arrive safely. Although orders are tracked, orders are not insured, thus no responsibility can be taken for the handling and safe transit of orders once they are posted.
We aim to get orders out to you as soon as possible. Generally orders are posted within 3 business days of full receipt of payment.
We are unable to offer refunds for a change of mind or heart.
We do not offer refunds on items that may be lost or damaged in transit as per above ‘Shipping’ clause.
We take great care to list items for sale in the genuine condition they are at the time of listing. Items are handled with great care to ensure that we only sell products that are of a high standard. We will not ship any item that we can see has any unlisted defect or fault. There are no refunds on vintage or antique items, all second hand wares are as described and have age and previous use.
We are not responsible for the safe keeping and condition of items once they have left our store and thus offer no refunds on damages or changes of condition to items that have been sold and either collected or posted.